Terms and Conditions

Terms and Conditions

Welcome to AStar Tuition. AStar Tuition provides their services to you which are subjected to the following conditions. If you visit or use AStar Tuition’s services, you accept these conditions. The term customer refers to student, parent or the person requesting for a tutor.

Copyright

All content and graphics on this site belong to AStar Tuition and re-use of the materials without prior permission from AStar Tuition is strictly prohibited. The materials from this site are available for informational and non-commercial uses provided the content and/or graphics are not modified in any way. If you wish to use the materials for commercial purposes, please request for permission here, otherwise, no part of the site may be reproduced, transmitted or downloaded and saved.

For Tutors

Registration Requirements

Registering to be a Tutor with AStar Tuition is free. However, AStar Tuition reserves all rights to decline your application to register. You must reside in Singapore and must be 18 years old and above with a minimum of ‘O’ Level qualification or diploma.

Your Account

You will receive a password upon completing AStar Tuition’s tutor registration process. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You agree to (a) immediately notify AStar Tuition of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. AStar Tuition cannot and will not be liable for any loss or damage arising from your failure to comply. AStar Tuition reserves the right to refuse service, remove or edit content, or terminate accounts.

Tutor ConductL

You understand that all information, data, text, photographs, graphics, messages or other materials (“Content”), whether publicly posted or privately transmitted, are the sole responsibility of the person from which such Content originated. This means that you, and not AStar Tuition, are entirely responsible for all content that you upload, post, email, transmit or otherwise make available via AStar Tuition.com.sg. You understand that you are to fill in all personal information as accurately as possible and will not attempt to mislead customers using AStar Tuition’s services. You are not allowed to post contact details in your tutor profile.

Assignment

Once you accepted the tuition assignment, you must be committed to tuition for at least a month or no tuition fee will be paid. The customer will want to check your qualification certificate on the first lesson. In the event that the customer deems you unsuitable for the assignment after the first lesson and terminates before the second lesson, AStar Tuition will not levy any commission from you and the customer will not be obligated to pay for the first lesson. You will be informed of suitable assignments in the future.

For Customers Requesting for Tutors

Description of Tutor

AStar Tuition attempts to be as accurate as possible. However, AStar Tuition does not guarantee the description of the tutor is accurate, complete, reliable, current, or error-free.

Tuition Rates

The rate of charges will follow the tuition rates table stated on AStar Tuition.com.sg unless otherwise stated. AStar Tuition reserve the rights to change the rates at anytime and will explicitly state on the website if we do so. However, the rate stated at the time the request is submitted will hold even if changes to the rates are made later.

Place of Tuition

The assigned tutor will teach at the residence of the customer by default unless otherwise indicated by you and you are to provide a reasonable environment for the conduct of lessons.

First Lesson

On the first lesson or upon meeting up, you need to request the tutor to present his/her credentials and qualifications for validation. It is your responsibility to ensure that the tutor’s credentials and qualifications are satisfactory. In the event you wish to terminate the services of the assigned tutor and wish to change the tutor, you need to inform AStar Tuition. You only need to pay for the number of lessons you have taken before termination.

Change of Tutor

If for any reason you are not satisfied with the tutor, you can call AStar Tuition for a change of tutor. There is no obligation to complete a number of lessons. You only pay the tutor for the number of lessons given.

Tutor Commission Charges

The term commission refers to the amount AStar Tuition levies on the tutor for a successful assignment. The commission charges is 50% of the total monthly fees. Therefore, for the first half of the month, the customer pays directly to Astar Tutors and the tutor collects the second half of the monthly fee and subsequent months thereafter. Tutors have are not allowed to change the commission or tuition fees in any way without the knowledge of AStar Tuition for the first month. The customer should inform us immediately if the tutor tries to renegotiate the tuition fees, the commission payable to us or tries to by-pass the tuition agency. After the first month, AStar Tuition will not be responsible if the tutor requires a change of tuition rates. However, the customer has the right to change the tutor after the first month.

Commission Payment and Collection

AStar Tuition collects the commission from the customer in either (1)Cheque, (2)Fund Transfer or (3)Cash. The details required to make payment will be made available to the customer upon successful completion of assignment.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

AStar Tuition is not responsible for resolving any conflict or disagreement that may arise between tutor and student. In addition, Astar Tuition will not be liable for any indirect, special or consequential damages arising in connection with the use of this website.